This is one of the most common reasons clients contact us.

Survey reports often flag issues conservatively without explaining what the investigation should involve, how urgent it is, or what the likely outcomes might be. We help clarify what that recommendation typically means and whether further investigation is proportionate.

This is one of the most common reasons clients contact us.

Survey reports often flag issues conservatively without explaining what the investigation should involve, how urgent it is, or what the likely outcomes might be. We help clarify what that recommendation typically means and whether further investigation is proportionate.

No. A RICS survey is an important starting point and is usually essential.

We work alongside surveys by helping interpret what’s been identified, clarifying areas of uncertainty, and coordinating appropriate specialist input where a survey recommends “further investigation” or where issues are hard to judge in isolation.

No. If you have a survey, you can send it to us. If you don’t, you can simply tell us what you’re confused or concerned about.

We regularly help clients who:

Haven’t commissioned a survey yet

Are buying at auction

Have visible issues like damp, mould, cracking, or leaks

Have been told to “get a specialist report” but don’t know which one or why

Desktop Due Diligence is a document-based review of your survey and available information, explaining what’s been identified, what it may mean in practice, and whether further investigation is worth considering — without a site visit.

Full Property Due Diligence is a tailored, site-based assessment that may involve specialist inspections to clarify the property’s condition, how issues relate to each other, and the realistic remedial options and cost ranges.

We regularly deal with issues such as:

Damp, mould, and condensation

Water ingress and leaks

Timber decay and ventilation issues

Roof defects

Structural movement or cracking

Drainage concerns

General condition concerns in older or altered properties

You don’t need to diagnose the issue yourself — part of our role is helping determine what’s relevant and proportionate.

No. We don’t make decisions for you.

Our role is to help you understand the condition of the property and the implications of what’s been identified, so you can make your own informed decision about whether to proceed, renegotiate, investigate further, or walk away.

No. We do not take referral fees or commissions.

Yes. Some clients engage us after purchase to better understand issues identified in a survey, plan remedial works, or sense-check contractor proposals.

Yes. Where appropriate, we review quotes based on the type of issue, scope of work, and London-specific experience.

Yes. We act as a single point of contact for coordinating appropriate specialist inspections where they’re genuinely needed, so you don’t have to identify, brief, and manage multiple professionals yourself.

We help determine which specialist input is appropriate, coordinate access and scope, and bring all findings together into one coherent review.

We work with a network of experienced, appropriately qualified specialists who operate regularly in London and on older properties.

Specialists are selected based on:

Relevant qualifications and experience

Track record on similar property types

Willingness to work to a defined investigative scope

Agreement to act in an investigative capacity only

We don’t send out “one-size-fits-all” inspections — the scope is tailored to the property and the issue.

No.

Specialists instructed through us are engaged for investigation and reporting only and are not permitted to carry out the remedial works they identify. 

This separation is deliberate and helps ensure findings are objective, proportionate, and free from commercial pressure.

Customers are advised not to reach out to these specialists for a quote.

Your documents are stored securely and only used to produce your summary and next steps.