Upload survey/legal pack, share what you’re worried about.
Independent property due diligence that helps you understand condition, risk, and real remedial costs before you commit.
Independent — no links to estate agents or contractors
Clear, decision-focused reporting
Experienced London specialists
“Excellent. 5 out of 5 service”
This means no sales agenda, no boilerplate reports, and no pushing you toward unnecessary work.
Buying a home usually starts with a problem or concern, not a service. We help you understand what’s really going on – and what (if anything) is worth doing next.
Musty smells, mould patches, high moisture readings, “possible rising damp”, condensation.
Staining, slipped tiles, flat roof concerns, water marks in ceilings.
Cracks, movement noted in surveys, altered layouts, removed walls.
Slow drains, smells, shared drains, survey recommendations for CCTV.
Rot, woodworm, damp subfloors, joist end concerns.
Gas Safety, Plumbing, and Electrics issues
Everything is handled in one place, with one point of contact.
Upload survey/legal pack, share what you’re worried about.
We work with you to decide what needs investigation — and why.
We coordinate inspections where they genuinely add value.
Structured findings + options + cost ranges.
Get introductions from builders for your project. We’ll also offer a free review call to help you compare quotes and make an informed decision.
A single point of contact for vetted specialists — with investigations kept separate from remedial work to avoid conflicts of interest.
No tied providers, no commissions from contractors
Guidance from
experienced specialists
Plain language, no jargons,
structured
We offer two levels of property due diligence. The right option depends on the complexity of the property and the level of uncertainty.
Preliminary clarity from documents alone
Includes
Review of RICS survey & documents
Matched with property specialists
Site visit & specialist investigations
Coordinate multiple specialists
Remedial options
Free review of tenders / quotes received from builders
This might be for you if
You’re buying relatively newer homes
You can coordinate specialists yourself
Your survey result is straightforward
Older or complex homes
Includes
Review of RICS survey & documents
Matched with property specialists
This might be for you if
The purchase is auction or probate
The survey flags multiple defects
The property is older or non-standard
A single point of contact for vetted specialists, with investigations kept separate from remedial work to avoid conflicts of interest.
Surveys, specialist findings, costs, and next steps brought together in one place, so nothing gets lost and decisions are easier.
We assess how issues relate across the building — damp, structure, ventilation, roof — not isolated defects or checklist items.
Clear remedial options, realistic London cost ranges, and next steps you can actually act on.
South East London
The client (who was not based in London) inherited a ground floor flat in SE London following bereavement and wanted clarity on its condition before deciding how to proceed.
A survey identified damp patches to walls and ceilings, with elevated moisture readings. The survey appropriately noted several possible causes, including penetrating damp from external defects and the possibility of rising damp, and recommended further investigation by a damp and timber specialist.
Our role was to carry out that investigation and establish the underlying causes.
We undertook a detailed site visit and followed the survey’s recommendations for further checks, extending the investigation where access allowed.
This included:
Inspecting external drainage, gutters and masonry
Lifting floorboards locally to inspect subfloor timbers
Assessing internal finishes and moisture patterns
Reviewing window condition and ventilation
Coordinating a gas safety check by a Gas Safe registered engineer
The aim was to determine which of the suggested mechanisms were actually present.
The damp was caused by external water ingress, primarily from a blocked gutter and defective drainage, combined with spalled brickwork and failed pointing.
The damp-proof course was intact and correctly positioned.
There was no evidence of rising damp:
No salt contamination was found in affected areas
Moisture distribution did not follow a rising profile
The presence of a lower ground flat beneath further reduced the likelihood
Subfloor timbers were inspected and showed no signs of decay or structural concern.
Condensation was observed between panes of existing double-glazed windows, indicating failed units. The windows also lacked trickle vents, contributing to poor ventilation.
The gas tightness test passed, but the boiler was over 30 years old and no longer operational.
The client was able to:
Fill in the form below or email info@surveyremedy.co.uk
We’ll confirm suitability, access requirements, timing, and fee.
You can also call us at 020 8050 2537
Need more detail before deciding? See our FAQs below or email us at help@surveyremedy.co.uk
We provide independent property due diligence focused on the physical condition of the home. We help you understand survey findings, visible issues, and specialist reports in context, and set out what they may mean in practice, what options are typically considered, and what further investigation (if any) is proportionate.
We don’t replace your surveyor, solicitor, or lender, and we don’t make decisions on your behalf. Our role is to help you be better informed before you commit.
This is one of the most common reasons clients contact us.
Survey reports often flag issues conservatively without explaining what the investigation should involve, how urgent it is, or what the likely outcomes might be. We help clarify what that recommendation typically means and whether further investigation is proportionate.
We operate in London, where we focus on older and period homes.
That said, we work with a national network of specialists, so if you need help elsewhere, get in touch and we’ll let you know what’s possible.
No. A RICS survey is an important starting point and is usually essential.
We work alongside surveys by helping interpret what’s been identified, clarifying areas of uncertainty, and coordinating appropriate specialist input where a survey recommends “further investigation” or where issues are hard to judge in isolation.
No. If you have a survey, you can send it to us. If you don’t, you can simply tell us what you’re confused or concerned about.
We regularly help clients who:
Haven’t commissioned a survey yet
Are buying at auction
Have visible issues like damp, mould, cracking, or leaks
Have been told to “get a specialist report” but don’t know which one or why
Desktop Due Diligence is a document-based review of your survey and available information, explaining what’s been identified, what it may mean in practice, and whether further investigation is worth considering — without a site visit.
Full Property Due Diligence is a tailored, site-based assessment that may involve specialist inspections to clarify the property’s condition, how issues relate to each other, and the realistic remedial options and cost ranges.
We regularly deal with issues such as:
Damp, mould, and condensation
Water ingress and leaks
Timber decay and ventilation issues
Roof defects
Structural movement or cracking
Drainage concerns
General condition concerns in older or altered properties
You don’t need to diagnose the issue yourself — part of our role is helping determine what’s relevant and proportionate.
No. We don’t make decisions for you.
Our role is to help you understand the condition of the property and the implications of what’s been identified, so you can make your own informed decision about whether to proceed, renegotiate, investigate further, or walk away.
No. We do not take referral fees or commissions.
Yes. Some clients engage us after purchase to better understand issues identified in a survey, plan remedial works, or sense-check contractor proposals.
Yes. Where appropriate, we review quotes based on the type of issue, scope of work, and London-specific experience.
Yes. We act as a single point of contact for coordinating appropriate specialist inspections where they’re genuinely needed, so you don’t have to identify, brief, and manage multiple professionals yourself.
We help determine which specialist input is appropriate, coordinate access and scope, and bring all findings together into one coherent review.
We work with a network of experienced, appropriately qualified specialists who operate regularly in London and on older properties.
Specialists are selected based on:
Relevant qualifications and experience
Track record on similar property types
Willingness to work to a defined investigative scope
Agreement to act in an investigative capacity only
We don’t send out “one-size-fits-all” inspections — the scope is tailored to the property and the issue.
No.
Specialists instructed through us are engaged for investigation and reporting only and are not permitted to carry out the remedial works they identify.
This separation is deliberate and helps ensure findings are objective, proportionate, and free from commercial pressure.
Customers are advised not to reach out to these specialists for a quote.
Your documents are stored securely and only used to produce your summary and next steps.
If you’re unsure what your survey really means, or what condition the property is in, send us the details. We’ll tell you what we can review, what it will cost, and whether it’s worth doing.
Free initial review. Human-led guidance.